Privacy Policy
1. An overview of data protection
General information
The following information will provide you with an easy to navigate overview of what will
happen with your personal data when you visit this website. The term “personal data”
comprises all data that can be used to personally identify you. For detailed information about
the subject matter of data protection, please consult our Data Protection Declaration, which
we have included beneath this copy.
Data recording on this website
Who is the responsible party for the recording of data on this website (i.e., the
“controller”)?
The data on this website is processed by the operator of the website, whose contact
information is available under section “Information about the responsible party (referred to as
the “controller” in the GDPR)” in this Privacy Policy.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance
be information you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its
recording during your website visit. This data comprises primarily technical information (e.g.,
web browser, operating system, or time the site was accessed). This information is recorded
automatically when you access this website.
What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website.
Other data may be used to analyze your user patterns.
What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients, and purposes of your
archived personal data at any time without having to pay a fee for such disclosures. You also
have the right to demand that your data are rectified or eradicated. If you have consented to
data processing, you have the option to revoke this consent at any time, which shall affect all
future data processing. Moreover, you have the right to demand that the processing of your
data be restricted under certain circumstances. Furthermore, you have the right to log a
complaint with the competent supervising agency.
Please do not hesitate to contact us at any time if you have questions about this or any other
data protection related issues.
2. Hosting
We are hosting the content of our website at the following provider:
External Hosting
This website is hosted externally. Personal data collected on this website are stored on the
servers of the host. These may include, but are not limited to, IP addresses, contact
requests, metadata and communications, contract information, contact information, names,
web page access, and other data generated through a web site.
The external hosting serves the purpose of fulfilling the contract with our potential and
existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient
provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate
consent has been obtained, the processing is carried out exclusively on the basis of Art. 6
(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the
access to information in the user's end device (e.g., device fingerprinting) within the meaning
of the TTDSG. This consent can be revoked at any time.
Our host(s) will only process your data to the extent necessary to fulfil its performance
obligations and to follow our instructions with respect to such data.
We are using the following host(s):
SiteGround Hosting EOOD
6 Olimpiyska Str.
1166 Sofia
3. General information and mandatory information
Data protection
The operators of this website and its pages take the protection of your personal data very
seriously. Hence, we handle your personal data as confidential information and in
compliance with the statutory data protection regulations and this Data Protection
Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal
data comprises data that can be used to personally identify you. This Data Protection
Declaration explains which data we collect as well as the purposes we use this data for. It
also explains how, and for which purpose the information is collected.
We herewith advise you that the transmission of data via the Internet (i.e., through e-mail
communications) may be prone to security gaps. It is not possible to completely protect data
against third-party access.
Information about the responsible party (referred to as the “controller”
in the GDPR)
The data processing controller on this website is:
Beate Kuhn Rich&Chill SLU
C/Pio XII,numero 17 2D
07500 Manacor, Islas Baleares
E-mail: team@richandchillacademy.com
The controller is the natural person or legal entity that single-handedly or jointly with others
makes decisions as to the purposes of and resources for the processing of personal data
(e.g., names, e-mail addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your
personal data will remain with us until the purpose for which it was collected no longer
applies. If you assert a justified request for deletion or revoke your consent to data
processing, your data will be deleted, unless we have other legally permissible reasons for
storing your personal data (e.g., tax or commercial law retention periods); in the latter case,
the deletion will take place after these reasons cease to apply.
General information on the legal basis for the data processing on this
website
If you have consented to data processing, we process your personal data on the basis of Art.
6(1)(a) GDPR or Art. 9 (2)(a) GDPR, if special categories of data are processed according to
Art. 9 (1) DSGVO. In the case of explicit consent to the transfer of personal data to third
countries, the data processing is also based on Art. 49 (1)(a) GDPR. If you have consented
to the storage of cookies or to the access to information in your end device (e.g., via device
fingerprinting), the data processing is additionally based on § 25 (1) TTDSG. The consent
can be revoked at any time. If your data is required for the fulfillment of a contract or for the
implementation of pre-contractual measures, we process your data on the basis of Art.
6(1)(b) GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we
process it on the basis of Art. 6(1)(c) GDPR. Furthermore, the data processing may be
carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information
on the relevant legal basis in each individual case is provided in the following paragraphs of
this privacy policy.
Information on data transfer to the USA and other non-EU countries
Among other things, we use tools of companies domiciled in the United States or other from
a data protection perspective non-secure non-EU countries. If these tools are active, your
personal data may potentially be transferred to these non-EU countries and may be
processed there. We must point out that in these countries, a data protection level that is
comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under
a mandate to release personal data to the security agencies and you as the data subject do
not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that
U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive
your personal data for surveillance purposes. We have no control over these processing
activities.
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express
consent. You can also revoke at any time any consent you have already given us. This shall
be without prejudice to the lawfulness of any data collection that occurred prior to your
revocation.
Right to object to the collection of data in special cases; right to object
to direct advertising (Art. 21 GDPR)
IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F)
GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF
YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE
SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS.
TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS
BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN
OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA,
UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY
GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR
INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS
THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION
PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT
ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR
AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY
TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED
WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL
SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES
(OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a
supervisory agency, in particular in the member state where they usually maintain their
domicile, place of work or at the place where the alleged violation occurred. The right to log
a complaint is in effect regardless of any other administrative or court proceedings available
as legal recourses.
Right to data portability
You have the right to demand that we hand over any data we automatically process on the
basis of your consent or in order to fulfil a contract be handed over to you or a third party in a
commonly used, machine readable format. If you should demand the direct transfer of the
data to another controller, this will be done only if it is technically feasible.
Information about, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time
demand information about your archived personal data, their source and recipients as well
as the purpose of the processing of your data. You may also have a right to have your data
rectified or eradicated. If you have questions about this subject matter or any other questions
about personal data, please do not hesitate to contact us at any time.
Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your
personal data is concerned. To do so, you may contact us at any time. The right to demand
restriction of processing applies in the following cases:
● In the event that you should dispute the correctness of your data archived by us, we
will usually need some time to verify this claim. During the time that this investigation
is ongoing, you have the right to demand that we restrict the processing of your
personal data.
● If the processing of your personal data was/is conducted in an unlawful manner, you
have the option to demand the restriction of the processing of your data in lieu of
demanding the eradication of this data.
● If we do not need your personal data any longer and you need it to exercise, defend
or claim legal entitlements, you have the right to demand the restriction of the
processing of your personal data instead of its eradication.
● If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our
rights will have to be weighed against each other. As long as it has not been
determined whose interests prevail, you have the right to demand a restriction of the
processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception
of their archiving – may be processed only subject to your consent or to claim, exercise or
defend legal entitlements or to protect the rights of other natural persons or legal entities or
for important public interest reasons cited by the European Union or a member state of the
EU.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as
purchase orders or inquiries you submit to us as the website operator, this website uses
either an SSL or a TLS encryption program. You can recognize an encrypted connection by
checking whether the address line of the browser switches from “http://” to “https://” and also
by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third
parties.
4. Recording of data on this website
Cookies
Our websites and pages use what the industry refers to as “cookies.” Cookies are small data
packages that do not cause any damage to your device. They are either stored temporarily
for the duration of a session (session cookies) or they are permanently archived on your
device (permanent cookies). Session cookies are automatically deleted once you terminate
your visit. Permanent cookies remain archived on your device until you actively delete them,
or they are automatically eradicated by your web browser.
In some cases, it is possible that third-party cookies are stored on your device once you
enter our site (third-party cookies). These cookies enable you or us to take advantage of
certain services offered by the third party (e.g., cookies for the processing of payment
services).
Cookies have a variety of functions. Many cookies are technically essential since certain
website functions would not work in the absence of the cookies (e.g., the shopping cart
function or the display of videos). The purpose of other cookies may be the analysis of user
patterns or the display of promotional messages.
Cookies, which are required for the performance of electronic communication transactions,
or for the provision of certain functions you want to use (e.g., for the shopping cart function)
or those that are necessary for the optimization (required cookies) of the website (e.g.,
cookies that provide measurable insights into the web audience), shall be stored on the
basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website
has a legitimate interest in the storage of required cookies to ensure the technically error
free and optimized provision of the operator’s services. If your consent to the storage of the
cookies and similar recognition technologies has been requested, processing occurs
exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TTDSG);
this consent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any
time cookies are placed and to permit the acceptance of cookies only in specific cases. You
may also exclude the acceptance of cookies in certain cases or in general or activate the
delete function for the automatic eradication of cookies when the browser closes. If cookies
are deactivated, the functions of this website may be limited.
In the event that third-party cookies are used or if cookies are used for analytical purposes,
we will separately notify you in conjunction with this Data Protection Policy and, if applicable,
ask for your consent.
Consent with Complianz
Our website uses Complianz’s consent technology to obtain your consent to store certain
cookies on your device or for the use of certain technologies and to document this consent in
a manner compliant with data protection regulations. The provider of this technology is
Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, the Netherlands (hereinafter
“Complianz”).
Complianz is hosted on our servers, so no connection to the servers of the provider of
Complianz is established. Complianz stores a cookie in your browser in order to be able to
allocate the consents granted to you or their revocation. The data collected in this way is
stored until you request us to delete it, delete the Complianz cookie yourself or until the
purpose for storing the data no longer applies. Mandatory legal storage obligations remain
unaffected.
Complianz serves to obtain the legally required consent for the use of cookies. The legal
basis for this is Art. 6(1)(c) GDPR.
Contact form
If you submit inquiries to us via our contact form, the information provided in the contact form
as well as any contact information provided therein will be stored by us in order to handle
your inquiry and in the event that we have further questions. We will not share this
information without your consent.
The processing of these data is based on Art. 6(1)(b) GDPR, if your request is related to the
execution of a contract or if it is necessary to carry out pre-contractual measures. In all other
cases the processing is based on our legitimate interest in the effective processing of the
requests addressed to us (Art. 6(1)(f) GDPR) or on your agreement (Art. 6(1)(a) GDPR) if
this has been requested; the consent can be revoked at any time.
The information you have entered into the contact form shall remain with us until you ask us
to eradicate the data, revoke your consent to the archiving of data or if the purpose for which
the information is being archived no longer exists (e.g., after we have concluded our
response to your inquiry). This shall be without prejudice to any mandatory legal provisions,
in particular retention periods.
Request by e-mail, telephone, or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal
data (name, request) will be stored and processed by us for the purpose of processing your
request. We do not pass these data on without your consent.
These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the
fulfillment of a contract or is required for the performance of pre-contractual measures. In all
other cases, the data are processed on the basis of our legitimate interest in the effective
handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art.
6(1)(a) GDPR) if it has been obtained; the consent can be revoked at any time.
The data sent by you to us via contact requests remain with us until you request us to delete,
revoke your consent to the storage or the purpose for the data storage lapses (e.g. after
completion of your request). Mandatory statutory provisions - in particular statutory retention
periods - remain unaffected.
Calendly
You can make appointments with us on our website. We use the “Calendly” tool for booking
appointments. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia
30363, USA (hereinafter “Calendly”).
To book an appointment, enter the requested data and the desired date in the screen
provided. The data entered will be used for planning, executing and, if necessary, for the
follow-up of the appointment. The appointment data is stored for us on the servers of
Calendly, whose privacy policy can be viewed here: https://calendly.com/de/pages/privacy.
The data you have entered will remain with us until you ask us to delete it, revoke your
consent for storage or the purpose for which the data was stored ceases to apply. Mandatory
legal provisions, in particular retention periods, remain unaffected.
The legal basis for data processing is Art. 6(1)(f) GDPR. The website operator has a justified
interest in making appointments with interested parties and customers in as uncomplicated a
manner as possible. If appropriate consent has been obtained, the processing is carried out
exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent
includes the storage of cookies or the access to information in the user’s end device (e.g.,
device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any
time.
The data transfer to the USA is based on the standard contractual clauses of the European
Commission. Details can be found here: https://calendly.com/pages/dpa.
The comment function on this website
When you use the comment function on this website, information on the time the comment
was generated and your e-mail-address and, if you are not posting anonymously, the
username you have selected will be archived in addition to your comments.
Storage period for comments
Comments and any affiliated information shall be stored by us and remain on this website
until the content the comment pertained to has been deleted in its entirety or if the comments
had to be deleted for legal reasons (e.g., insulting comments).
Legal basis
Comments are stored on the basis of your consent (Art. 6(1)(a) GDPR). You have the right to
revoke at any time any consent you have already given us. To do so, all you are required to
do is sent us an informal notification via e-mail. This shall be without prejudice to the
lawfulness of any data collection that occurred prior to your revocation.
5. Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we require an e-mail
address from you as well as information that allows us to verify that you are the owner of the
e-mail address provided and that you agree to receive the newsletter. Further data is not
collected or only on a voluntary basis. For the handling of the newsletter, we use newsletter
service providers, which are described below.
Flodesk
This website uses Flodesk for the sending of newsletter messages. The provider is Flodesk
Inc.
Flodesk is a service that allows us, for instance, to organize and analyze the sending of
newsletters. The data you have entered for the purpose of subscribing to the newsletter, are
stored on Flodesk’s servers.
Data analysis by Flodesk
If we send newsletters with the assistance of the Flodesk service, we can see whether a
newsletter message has actually been opened and which links were clicked, if any.
Flodesk also allows us to divide our newsletter subscribers into different categories (this is
called “tagging”). For example, we can divide newsletter subscribers based on gender,
personal preferences (e.g., vegetarians, carnivores, etc.) or customer relationship (e.g.,
existing customer or potential customer). As a result, we are able to more effectively custom
tailor our newsletters to the respective target groups. For more information, please follow
these links: https://flodesk.com.
If you do not want to permit an analysis by Flodesk, you must unsubscribe from the
newsletter. We provide a link for you to do this in every newsletter message.
Legal basis
The data is processed based on your consent (Art. 6(1)(a) GDPR). You may revoke any
consent you have given at any time by unsubscribing from the newsletter. This shall be
without prejudice to the lawfulness of any data processing transactions that have taken place
prior to your revocation.
Great Britain is considered a secure non-EU country as far as data protection legislation is
concerned. This means that the data protection level in Great Britain is equivalent to the data
protection level of the European Union.
Storage period
The data deposited with us for the purpose of subscribing to the newsletter will be stored by
us until you unsubscribe from the newsletter or the newsletter service provider and deleted
from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for
other purposes with us remain unaffected.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored
by us or the newsletter service provider in a blacklist, if such action is necessary to prevent
future mailings. The data from the blacklist is used only for this purpose and not merged with
other data. This serves both your interest and our interest in complying with the legal
requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f)
GDPR). The storage in the blacklist is indefinite. You may object to the storage if your
interests outweigh our legitimate interest.
Data processing
We have concluded a data processing agreement (DPA) for the use of the
above-mentioned service. This is a contract mandated by data privacy laws that
guarantees that they process personal data of our website visitors only based on our
instructions and in compliance with the GDPR.
6. eCommerce and payment service providers
All our services can be seen on our website https://www.richandchillacademy.com (provided
by Podia and on our Instagram page @richandchill in our stan store
https://stan.store/RichandChill
● Podia
Their Privacy Policy can be viewed at https://www.podia.com/privacy
● StanStore
Their Privacy Policy can be viewed at
https://assets.stanwith.me/legal/privacy-policy.pdf
Payments
We may provide paid products and/or services within the Service. In that case, we
may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided
directly to Our third-party payment processors whose use of Your personal
information is governed by their Privacy Policy. These payment processors adhere to
the standards set by PCI-DSS as managed by the PCI Security Standards Council,
which is a joint effort of brands like Visa, Mastercard, American Express and
Discover. PCI-DSS requirements help ensure the secure handling of payment
information.
● Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
We have concluded a data processing agreement (DPA) for the use of the
above-mentioned service. This is a contract mandated by data privacy laws that
guarantees that they process personal data of our website visitors only based on our
instructions and in compliance with the GDPR.
7. Online-based Audio and Video Conferences
(Conference tools)
Data processing
We use online conference tools, among other things, for communication with our
customers. The tools we use are listed in detail below. If you communicate with us by
video or audio conference using the Internet, your personal data will be collected and
processed by the provider of the respective conference tool and by us. The
conferencing tools collect all information that you provide/access to use the tools
(email address and/or your phone number). Furthermore, the conference tools
process the duration of the conference, start and end (time) of participation in the
conference, number of participants and other “context information” related to the
communication process (metadata).
Furthermore, the provider of the tool processes all the technical data required for the
processing of the online communication. This includes, in particular, IP addresses,
MAC addresses, device IDs, device type, operating system type and version, client
version, camera type, microphone or loudspeaker and the type of connection.
Should content be exchanged, uploaded, or otherwise made available within the tool,
it is also stored on the servers of the tool provider. Such content includes, but is not
limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos and
videos, files, whiteboards, and other information shared while using the service.
Please note that we do not have complete influence on the data processing
procedures of the tools used. Our possibilities are largely determined by the
corporate policy of the respective provider. Further information on data processing by
the conference tools can be found in the data protection declarations of the tools
used, and which we have listed below this text.
Purpose and legal bases
The conference tools are used to communicate with prospective or existing
contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR).
Furthermore, the use of the tools serves to generally simplify and accelerate
communication with us or our company (legitimate interest in the meaning of Art.
6(1)(f) GDPR). Insofar as consent has been requested, the tools in question will be
used on the basis of this consent; the consent may be revoked at any time with effect
from that date.
Duration of storage
Data collected directly by us via the video and conference tools will be deleted from
our systems immediately after you request us to delete it, revoke your consent to
storage, or the reason for storing the data no longer applies. Stored cookies remain
on your end device until you delete them. Mandatory legal retention periods remain
unaffected.
We have no influence on the duration of storage of your data that is stored by the
operators of the conference tools for their own purposes. For details, please directly
contact the operators of the conference tools.
Conference tools used
We employ the following conference tools:
Zoom
We use Zoom. The provider of this service is Zoom Communications Inc, San Jose, 55
Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. For details on data
processing, please refer to Zoom’s privacy policy: https://zoom.us/en-us/privacy.html.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of
the European Commission. Details can be found here:
https://zoom.us/de-de/privacy.html.